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Reid Karle

(334) 233-0911 | Charlotte, NC

Results-driven Solutions Engineer and Digital Products Manager with a strong background in front-end web development, digital operations, and quality assurance. Strong problem-solving skills with a focus on user experience and process efficiency. Proven expertise in designing and implementing user-centric digital solutions, optimizing workflows, and ensuring seamless front-end integration. Adept at leveraging JavaScript, jQuery, and other development tools to enhance functionality and user experience. Skilled in managing cross-functional teams, driving process improvements, and delivering high-quality digital products in fast-paced environments.

 

Townsquare Interactive | Charlotte, NC

Solutions Engineer (Feb  2026 – March 2026)
Digital Products Manager (May 2020 – Feb 2026)
  • Designed and built digital products with a focus on front-end functionality and user experience, ensuring seamless integration and optimal performance.
  • Collaborated with cross-functional teams to enhance product quality, optimize performance, and integrate backend systems seamlessly.
  • Build, maintain, service and manage:
    • Internal ticketing systems for service teams
    • All production-related forms
    • Integration of maintenance of platforms for forms, middleware, and ticket creation
    • Develop custom code to extend functionality and improve form interactions and data handling:
      • JavaScript, jQuery, HTML, CSS, and more
Data and Analytics Manager (Feb 2021 – Nov 2023)
  • Oversaw Data and Analytics team members and deliverables:
    • Client reporting – data aggregation in dashboards and deliverables
    • Internal reporting for Business Intelligence
    • If it dealt with campaign data, we handled it
  • Usage and support of data reporting tools
  • Worked with multiple cloud-based advertising technology platforms for advertisers and publishers:
    • DSPs such as The Trade Desk, Xandr, Amazon, Simpli.fi, Google, etc.
Product Quality Engineer (Aug 2019 – May 2020)
  • Developed and executed quality assurance strategies to enhance digital product reliability.
  • Conducted front-end testing using JavaScript debugging to resolve performance issues.
  • Worked with development teams to refine UI/UX elements and optimize code efficiency.
Finance Operations Manager (Sep 2018 – Feb 2019)
  • Managed financial operations and reporting, streamlining business processes.
  • Developed data-driven strategies to improve cost efficiency and operational effectiveness.
Quality Assurance Manager / Digital Operations Manager (Mar 2017 – Sep 2018)
  • Led QA initiatives for digital platforms, ensuring compliance with industry standards.
  • Designed and implemented front-end automation testing frameworks.
  • Managed digital workflows to enhance customer experience and operational efficiency.
Quality Assurance Analyst (Jun 2016 – Mar 2017)
  • Conducted comprehensive front-end testing and identified key areas for performance optimization.
  • Assisted in the development of digital tools to enhance site functionality.
Onboarding Specialist (Jan 2016 – May 2016)
  • Facilitated seamless customer onboarding processes for digital services.
  • Provided technical support and troubleshooting for client integrations.
Digital Marketing Specialist (Sep 2015 – Jan 2016)
  • Developed and executed online marketing strategies, leveraging SEO and social media tools.
  • Optimized digital campaigns to enhance engagement and conversion rates.
 

ON24 | Charlotte, NC

Webcast Manager (May 2012 – Jun 2014)
  • Managed live and on-demand webcasts for small businesses to large corporate clients.
  • Provided technical support and solutions for streaming media and platform-based events.
 

Conference America, Inc. | Montgomery, AL

Sales Engineer (Jun 1997 – Apr 2012)
  • Provided technical consultation and support for high-profile corporate webcasts, ensuring seamless execution and optimal audience engagement.
  • Led the development and execution of webcast solutions and virtual events for large-scale clients.
  • Supported and configured streaming media technologies to improve reliability and user experience.
 

Technical Skills & Competencies

  • Front-End Development: JavaScript, jQuery, HTML, CSS
  • Web Design & UX: WordPress, Forms Development, UI/UX Optimization, Responsive Design
  • VST (Virtual Studio Creation) – JUCE Framework – Audio instruments for industry standard DAWs
  • Print Media: Design and oversee printing of promo flyers, business cards, letterhead, trade show signage, etc.
  • Quality Assurance & Testing: Remote Troubleshooting, Chrome Extensions, Automated Testing, Puppeteer JS
  • Multimedia & Marketing: Audio Editing, Video Editing, Streaming Media, Online Advertising
  • Data & Analytics: CRM Systems, Data Reporting, SEO, Social Media Marketing